Frequently Asked Questions
Everything you need to know about elevating your living space.
What is the typical shipping timeframe for furniture items?
Standard shipping for home decor and small furniture takes 5-7 business days. Larger freight items typically arrive within 2-3 weeks depending on your location.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are the materials used in Rescript products sustainable?
At Rescript, we prioritize eco-friendly sourcing. Over 80% of our wood products are FSC-certified, and we use recycled textiles whenever possible to minimize our environmental footprint.
Do you offer professional assembly services?
Yes, we partner with local professionals to offer White Glove Delivery and assembly for an additional fee, which can be selected at checkout for eligible furniture pieces.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm, allowing you to pay for your home upgrades over time.